ORDERS
After placing an order with O2 Designs, please allow 3 to 5 business days for us to process your order. Once the order has been processed, you will receive an email confirming your shipping with your tracking number.  Standard orders typically take 7 business days to arrive. 

Custom orders will ship within 2 weeks of your order.  Should you need a faster shipping method, please contact us at orders@o2designsonline.com.

Sales tax of 9.75% will be automatically charged to all CA residents.

SHIPPING
We ship all of our packages Priority USPS (can take from 2 to 5 days to arrive).  There will be a standard shipping charge of $8 for small orders.  Larger orders may require bigger packaging and can vary in price. 

PAYMENT METHODS
We accept payment through PayPal.  We also accept Visa, Mastercard, Discover, and American Express.

RETURNS
Returns are only accepted on full priced items purchased at O2 Designs provided that the items have not been worn or used. All returned items must be postmarked within 10 days of the original delivery received date in order to be eligible for return. All returns must include a copy of the invoice so that we have your complete order and contact information. Sale merchandise is final sale, no returns or exchanges. O2 Designs is not responsible for any shipments lost in transit.

Once the return has been received at O2 Designs, the refund will be processed in the original form of payment within 7 business days. Please allow additional time for the bank to process and post the transaction.

PLEASE NOTE: Shipping and handling charges are non-refundable. Shipping fees will be deducted from the amount to be refunded once O2 Designs receives the returned item(s).

All custom orders are final sale and are not subject for returns!